Our story

For the past 30 years DS Group has been creating digital evolution and unified commerce solutions, tailor-made for brands in every business sector. In our Milan company headquarters we develop products and projects in line with luxury canons. Thanks to our bespoke technology, we are able to offer our customers access to a new level of innovation and performance.
Our offering is articulated into two business lines: Fashion & Enterprise.

Our success in numbers

2 offices (Milan-Rome)

30 years of experience

150 customers

150 digital engineers

10K stores

200K mobile users

Values

Our values shape the culture and define the DNA of our company decisions and actions.

Innovation

enhancing research and digital innovation

Quality

creating bespoke quality technological solutions, in line with luxury canons

Agile

being Agile and aiming for excellent performance

Human-centric

sharing a human-centric vision

Sustainability

promoting digital development and encouraging a sustainable approach for people

Vision

Every day, all over the world, technology brings about profound transformations that improve the way we live and work.
Enabling cutting-edge technology raises companies’ objectives, changes the ways we relate to customers and shapes customer journeys that truly make a difference. It means understanding technology and being aware of its impact on people.

“Audacity and the quest for newness in every challenging project we take on is our guiding force.
This is DS Group.”

 

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Our human-centric belief.
Innovation at the service of people

We transform technological horizons into what is attainable.
Innovation and evolution can meet any need and shape sustainable digital ecosystems by simply placing people at the centre.
We anticipate what our customers need for their community
of users, so that each tool is an actual daily support to businesses.

At DS Group a human-centric vision is the priority KPI.

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Romeo Quartiero.
Our Founder & CEO

DS Group was founded by Romeo Quartiero, current CEO of the brand.
His story, from the degree he received in Information Science in Milan, to consulting and all the way to 1991, the year he founded the software house that would later become today’s highly specialized consulting company, is the story of a precursor of trends and digital waves. Romeo Quartiero is also Director of ADICO and of Retail Institute Italy.

Achievements
  • Positive Business Award for the Positive Business Image category (Palo Alto School, 2015)
  • Best in Show with the project Digital Boutique (Italian Popai Award, 2015)
  • National Award for Innovation in ICT Services (Confcommercio, 2012)
  • Excellence Award in Innovative ICT (ManagerItalia, 2009)
  • Most innovative Italian solution of the year for the project Tabula Clinica (2007)

All the products and solutions of DS Group

Distance Sales

The new contact and sales channel.

Distance Sales is a new assisted and customized purchasing dynamics, the best of the shopping experience halfway between a physical store and an e-commerce.

Convenient and efficient interaction

A new digital selling ceremony for your brand that does not replace but rather supplements what takes place in-store. A unique and convenient customer experience.

Endless Aisle

Sales assistants can display the entire catalogue, access additional and digital information and create ad hoc looks for the customer.

Payment and delivery

The Distance Sales process ends with online payment and home delivery or pick up at the customer’s store of choice.

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Artificial Intelligence

An indispensable commodity.

A tailor-made solution to cater to customers’ need for efficiency and competitiveness, thanks to the integrated use of Artificial Intelligence.

AI for business

Over 15% of customer relationship services are managed by artificial intelligence-based software.

Increased ROI

Investments in Artificial Intelligence result in increased competitiveness and a significant ROI.

4 solutions

Our four main AI solutions are: speech recognition, chatbots (intelligent virtual assistants), computer vision and predictive analytics.

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Data Analytics

Only what is measured can be improved

The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data.

Driving strategy

Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better promoting their business.

Business Intelligence and Business Analytics

The combination of these two assets optimizes the information needed to reach business objectives, improving customer satisfaction.

Microsoft Power BI

Our Data Scientists are specialized in the use of Microsoft Power BI to transform large amounts of data into strategic information.

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Mobile Solutions

All our expertise at the service of your business.

DS Group are leaders in the design and development of software tailored to each mobile business process.

Sales activities

Our Mobile Solutions enable sales agents to always be present in the most pertinent contact times with customers, both physically and remotely.

On-field operations

The solutions allow on-field personnel to carry out operational activities directly on mobile devices.

Customer oriented

The Mobile Solutions include B2C solutions for end consumers, to manage the relationship and interaction between customer and company.

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Sales Agents App

Support for your mobile sales activities.

DS Group supports sales activities through a multi-platform and multi-device solution, which can be integrated with company management software.

All in one management

Optimize the management of sales agents’ order entry and return processes, from a single device.

Up-to-date content

Easily view catalogues, price lists and data that are always kept up-to-date on product availability.

Sales monitoring

Monitor sales and performance in real time.

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Wholli

A new partnership between brands and wholesalers.

The new exclusive integrated business suite by DS Group for Fashion brands to maximize sales.

For the brand

Wholli allows Fashion brands to optimize stock management from a unified perspective and to generate additional business, displaying sell-out in real time.

For the wholesaler

Wholli allows wholesalers to increase full-price sales by having an “endless aisle” stock, as a qualified on-site presence for the brand.

Bespoke

Cloud-based customizable solutions, to respond to the needs of the brand.

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