For the past 30 years DS Group has been creating digital evolution and unified commerce solutions, tailor-made for brands in every business sector. In our Milan company headquarters we develop products and projects in line with luxury canons. Thanks to our bespoke technology, we are able to offer our customers access to a new level of innovation and performance.Our offering is articulated into two business lines: Fashion & Enterprise.
2 offices (Milan-Rome)
30 years of experience
150 customers
150 digital engineers
10K stores
200K mobile users
Our values shape the culture and define the DNA of our company decisions and actions.
enhancing research and digital innovation
creating bespoke quality technological solutions, in line with luxury canons
being Agile and aiming for excellent performance
sharing a human-centric vision
promoting digital development and encouraging a sustainable approach for people
Every day, all over the world, technology brings about profound transformations that improve the way we live and work. Enabling cutting-edge technology raises companies’ objectives, changes the ways we relate to customers and shapes customer journeys that truly make a difference. It means understanding technology and being aware of its impact on people.
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We transform technological horizons into what is attainable. Innovation and evolution can meet any need and shape sustainable digital ecosystems by simply placing people at the centre. We anticipate what our customers need for their community of users, so that each tool is an actual daily support to businesses.
At DS Group a human-centric vision is the priority KPI.
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DS Group was founded by Romeo Quartiero, current CEO of the brand. His story, from the degree he received in Information Science in Milan, to consulting and all the way to 1991, the year he founded the software house that would later become today’s highly specialized consulting company, is the story of a precursor of trends and digital waves. Romeo Quartiero is also Director of ADICO and of Retail Institute Italy.
Distance Sales is a new assisted and customized purchasing dynamics, the best of the shopping experience halfway between a physical store and an e-commerce.
Convenient and efficient interaction
A new digital selling ceremony for your brand that does not replace but rather supplements what takes place in-store. A unique and convenient customer experience.
Endless Aisle
Sales assistants can display the entire catalogue, access additional and digital information and create ad hoc looks for the customer.
Payment and delivery
The Distance Sales process ends with online payment and home delivery or pick up at the customer’s store of choice.
A tailor-made solution to cater to customers’ need for efficiency and competitiveness, thanks to the integrated use of Artificial Intelligence.
AI for business
Over 15% of customer relationship services are managed by artificial intelligence-based software.
Increased ROI
Investments in Artificial Intelligence result in increased competitiveness and a significant ROI.
4 solutions
Our four main AI solutions are: speech recognition, chatbots (intelligent virtual assistants), computer vision and predictive analytics.
The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data.
Driving strategy
Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better promoting their business.
Business Intelligence and Business Analytics
The combination of these two assets optimizes the information needed to reach business objectives, improving customer satisfaction.
Microsoft Power BI
Our Data Scientists are specialized in the use of Microsoft Power BI to transform large amounts of data into strategic information.
DS Group are leaders in the design and development of software tailored to each mobile business process.
Sales activities
Our Mobile Solutions enable sales agents to always be present in the most pertinent contact times with customers, both physically and remotely.
On-field operations
The solutions allow on-field personnel to carry out operational activities directly on mobile devices.
Customer oriented
The Mobile Solutions include B2C solutions for end consumers, to manage the relationship and interaction between customer and company.
DS Group supports sales activities through a multi-platform and multi-device solution, which can be integrated with company management software.
All in one management
Optimize the management of sales agents’ order entry and return processes, from a single device.
Up-to-date content
Easily view catalogues, price lists and data that are always kept up-to-date on product availability.
Sales monitoring
Monitor sales and performance in real time.