Agentic AIs represent the new frontier of Artificial Intelligence: no longer mere assistants, but intelligent, autonomous agents capable of planning, acting, adapting, and learning to generate concrete value in business processes.
DS Group guides you on a modular and customized path to integrate these agents into your business: from exploration to deployment to evolutionary coaching.
Agentic AIs don’t just respond: they act autonomously, dynamically adapt to the context and anticipate needs, actively contributing to the achievement of business goals.
Agentic AIs natively connect to enterprise systems (ERP, CRM, API…) to orchestrate complex processes and automate repetitive tasks, improving operational efficiency and process quality.
Agentic AIs learn from results, improve over time, and grow in a scalable and modular way, while complying with security rules and ensuring responsible and sustainable use of AI.
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Supports the sales team by automating tasks such as prospecting, CRM update, and follow-up. Generates useful insights to improve performance and reduce time-to-close.
Handles tickets, responds to requests in real time, and solves problems autonomously. Provides 24/7 support and integrates with human operators when escalation is needed.
Orchestrates internal flows, monitors processes, and takes autonomous action to reduce bottlenecks. Improves operational efficiency and reduces repetitive activities in the back office.
Analyzes real-time data from multiple sources and proposes operational actions or decisions. Supports management with contextual and up-to-date suggestions.
DS Group supports sales activities through a multi-platform and multi-device solution, which can be integrated with company management software.
Omnichannel approach
Revolutionise your customers’ shopping experience, ensuring continuity between physical and digital channels and offering smooth and consistent interactions, in-store, remote or self-service.
Personalised experience
Put the customer at the centre, offering a tailored experience based on preferences, purchase history and behaviour, to make each customer feel “pampered” and at the centre of attention.
Artificial Intelligence
Empower your sales team with intelligent suggestions. AI analyses customer profile and purchase data to propose the Best Next Action, supporting up-selling, cross-selling and loyalty strategies.
Distance Sales is a new assisted and customized purchasing dynamics, the best of the shopping experience halfway between a physical store and an e-commerce.
Convenient and efficient interaction
A new digital selling ceremony for your brand that does not replace but rather supplements what takes place in store. A unique and convenient customer experience.
Endless Aisle
Sales assistants can display the entire catalogue, access additional and digital information and create ad-hoc customer looks.
Personalised suggestions
Thanks to Artificial Intelligence, sales assistants can make personalised suggestions to the customer, enhancing the shopping experience and increasing sales opportunities.
DS Group accompanies companies in the integration of intelligent, autonomous agents capable of generating real value in business processes.
Agentic AI for business
By 2028, 33% of enterprise applications will integrate autonomous agents and 15% of decisions will be entrusted to them.
Operational efficiency
AI agents automate repetitive tasks, optimise processes and free up resources for activities with greater strategic value.
Accessible to all
Modular, no-code solutions make Agentic AI accessible to every business function, accelerating adoption and fuelling innovation.
DS Group are leaders in the design and development of software tailored to each mobile business process.
Sales activities
Our Mobile Solutions enable sales agents to always be present in the most pertinent contact times with customers, both physically and remotely.
On-field operations
The solutions allow on-field personnel to carry out operational activities directly on mobile devices.
Customer oriented
The Mobile Solutions include B2C solutions for end consumers, to manage the relationship and interaction between customer and company.
The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data.
Driving strategy
Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better promoting their business.
Business Intelligence and Business Analytics
The combination of these two assets optimizes the information needed to reach business objectives, improving customer satisfaction.
Microsoft Power BI
Our Data Scientists are specialized in the use of Microsoft Power BI to transform large amounts of data into strategic information.