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For 30 years DS Group is the innovation consultant for brands in every business sector, thanks to bespoke solutions designed in line with luxury canons and high-performance products with a view to digital evolution and unified commerce.
We create new types of digital innovation, to provide you with assets that will be effective in your business sector.
We offer high quality and performance standards, with a brand new offering for your company.
We promote sustainable digital development, which meets the needs of every user from a human-centric perspective.
DS Group supports sales activities through a multi-platform and multi-device solution, which can be integrated with company management software.
Omnichannel approach
Revolutionise your customers’ shopping experience, ensuring continuity between physical and digital channels and offering smooth and consistent interactions, in-store, remote or self-service.
Personalised experience
Put the customer at the centre, offering a tailored experience based on preferences, purchase history and behaviour, to make each customer feel “pampered” and at the centre of attention.
Artificial Intelligence
Empower your sales team with intelligent suggestions. AI analyses customer profile and purchase data to propose the Best Next Action, supporting up-selling, cross-selling and loyalty strategies.
Distance Sales is a new assisted and customized purchasing dynamics, the best of the shopping experience halfway between a physical store and an e-commerce.
Convenient and efficient interaction
A new digital selling ceremony for your brand that does not replace but rather supplements what takes place in store. A unique and convenient customer experience.
Endless Aisle
Sales assistants can display the entire catalogue, access additional and digital information and create ad-hoc customer looks.
Personalised suggestions
Thanks to Artificial Intelligence, sales assistants can make personalised suggestions to the customer, enhancing the shopping experience and increasing sales opportunities.
DS Group accompanies companies in the integration of intelligent, autonomous agents capable of generating real value in business processes.
Agentic AI for business
By 2028, 33% of enterprise applications will integrate autonomous agents and 15% of decisions will be entrusted to them.
Operational efficiency
AI agents automate repetitive tasks, optimise processes and free up resources for activities with greater strategic value.
Accessible to all
Modular, no-code solutions make Agentic AI accessible to every business function, accelerating adoption and fuelling innovation.
DS Group are leaders in the design and development of software tailored to each mobile business process.
Sales activities
Our Mobile Solutions enable sales agents to always be present in the most pertinent contact times with customers, both physically and remotely.
On-field operations
The solutions allow on-field personnel to carry out operational activities directly on mobile devices.
Customer oriented
The Mobile Solutions include B2C solutions for end consumers, to manage the relationship and interaction between customer and company.
The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data.
Driving strategy
Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better promoting their business.
Business Intelligence and Business Analytics
The combination of these two assets optimizes the information needed to reach business objectives, improving customer satisfaction.
Microsoft Power BI
Our Data Scientists are specialized in the use of Microsoft Power BI to transform large amounts of data into strategic information.
We supported Vorwerk Folletto Italia in its digital transformation process by creating an Order Management tool for Folletto commercial network agents, with significant benefits in terms of increased efficiency of sales process and quality of service.
With the aid of our Smart Showroom solution a renowned fashion brand was able to quickly and successfully activate a new contact channel through which they could share the unique experience of remotely presenting and selling new collections with their buyers.
For CDA, a leading distribution consortium in the Italian beverage sector, we implemented Smart Horeca, to improve promotion and order entry activities and facilitate customers and partners in the reordering process, in consulting catalogues and in accessing news and multimedia content.
Several fashion brands use the Sales Agents App, our multi-platform and multi-device software, that is designed to support sales agent activities and optimize the management of order entry and return processes.
Our App offers customers additional activities and services when purchasing a travel package: managing new bookings, viewing the entire catalogue, integrating with loyalty programs, as well as assistance via chat.
Thanks to our App, sales assistants assigned to the brand’s point of sale inside a shopping centre can view the product catalogue and availability on their device, as well as track sales and performance.