The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data. Data Analytics is a priority for investments in any industry sector to monitor various processes, the performance of human capital, demand dynamics and risk factors.
DS Group is a certified Microsoft Gold Partner in Data Analytics and Data Platform.
Understanding business trends is based on analysising and interpretating the company’s data assets. Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better analysing their performance.
Anticipate an increase in demand by analysing data on the purchasing behaviour of your customers.
Predict and meet the needs of the individual customer in a short time, improving their customer experience.
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The offering of DS Group in terms of Data Analytics is based on the simultaneous adoption of Business Intelligence and Business Analytics software. Because, in order to distinguish yourself in your own industry, mere data will not suffice, you must also be able to interpret it.
BI tools acquire and process large amounts of data to allow companies to:
– improve decision-making processes
– increase operational efficiency
– identify new business opportunities
– identify market trends
– create reports based on KPIs
Business Analytics give you an overview of your business, including business operations or customer conversions. Thus, BAs allow you to:
– identify weaknesses
– correct problem areas
– notify decision makers of unexpected events
– predict future performance
DS Group is specialised in the use of Microsoft’s Power BI platform (leader in Gartner’s Magic Quadrant for Analytics and Business Intelligence Platforms), to transform large amounts of structured and unstructured data into strategic information for the client company.
Distance Sales is a new assisted and customized purchasing dynamics, the best of the shopping experience halfway between a physical store and an e-commerce.
Convenient and efficient interaction
A new digital selling ceremony for your brand that does not replace but rather supplements what takes place in-store. A unique and convenient customer experience.
Sales assistants can display the entire catalogue, access additional and digital information and create ad hoc looks for the customer.
Payment and delivery
The Distance Sales process ends with online payment and home delivery or pick up at the customer’s store of choice.
A tailor-made solution to cater to customers’ need for efficiency and competitiveness, thanks to the integrated use of Artificial Intelligence.
AI for business
Over 15% of customer relationship services are managed by artificial intelligence-based software.
Investments in Artificial Intelligence result in increased competitiveness and a significant ROI.
Our four main AI solutions are: speech recognition, chatbots (intelligent virtual assistants), computer vision and predictive analytics.
The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data.
Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better promoting their business.
Business Intelligence and Business Analytics
The combination of these two assets optimizes the information needed to reach business objectives, improving customer satisfaction.
Microsoft Power BI
Our Data Scientists are specialized in the use of Microsoft Power BI to transform large amounts of data into strategic information.
DS Group are leaders in the design and development of software tailored to each mobile business process.
Our Mobile Solutions enable sales agents to always be present in the most pertinent contact times with customers, both physically and remotely.
The solutions allow on-field personnel to carry out operational activities directly on mobile devices.
The Mobile Solutions include B2C solutions for end consumers, to manage the relationship and interaction between customer and company.
DS Group supports sales activities through a multi-platform and multi-device solution, which can be integrated with company management software.
All in one management
Optimize the management of sales agents’ order entry and return processes, from a single device.
Easily view catalogues, price lists and data that are always kept up-to-date on product availability.
Monitor sales and performance in real time.