Why choose DS Group

For 30 years DS Group is the innovation consultant for brands in every business sector, thanks to bespoke solutions designed in line with luxury canons and high-performance products with a view to digital evolution and unified commerce.

Research

We create new types of digital innovation, to provide you with assets that will be effective in your business sector.

Excellence

We offer high quality and performance standards, with a brand new offering for your company.

Human

We promote sustainable digital development, which meets the needs of every user from a human-centric perspective.

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Distance Sales

The new contact and sales channel.

Distance Sales is a new assisted and customized purchasing dynamics, the best of the shopping experience halfway between a physical store and an e-commerce.

Convenient and efficient interaction

A new digital selling ceremony for your brand that does not replace but rather supplements what takes place in-store. A unique and convenient customer experience.

Endless Aisle

Sales assistants can display the entire catalogue, access additional and digital information and create ad hoc looks for the customer.

Payment and delivery

The Distance Sales process ends with online payment and home delivery or pick up at the customer’s store of choice.

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Artificial Intelligence

An indispensable commodity.

A tailor-made solution to cater to customers’ need for efficiency and competitiveness, thanks to the integrated use of Artificial Intelligence.

AI for business

Over 15% of customer relationship services are managed by artificial intelligence-based software.

Increased ROI

Investments in Artificial Intelligence result in increased competitiveness and a significant ROI.

4 solutions

Our four main AI solutions are: speech recognition, chatbots (intelligent virtual assistants), computer vision and predictive analytics.

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Data Analytics

Only what is measured can be improved

The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data.

Driving strategy

Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better promoting their business.

Business Intelligence and Business Analytics

The combination of these two assets optimizes the information needed to reach business objectives, improving customer satisfaction.

Microsoft Power BI

Our Data Scientists are specialized in the use of Microsoft Power BI to transform large amounts of data into strategic information.

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Mobile Solutions

All our expertise at the service of your business.

DS Group are leaders in the design and development of software tailored to each mobile business process.

Sales activities

Our Mobile Solutions enable sales agents to always be present in the most pertinent contact times with customers, both physically and remotely.

On-field operations

The solutions allow on-field personnel to carry out operational activities directly on mobile devices.

Customer oriented

The Mobile Solutions include B2C solutions for end consumers, to manage the relationship and interaction between customer and company.

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Sales Agents App

Support for your mobile sales activities.

DS Group supports sales activities through a multi-platform and multi-device solution, which can be integrated with company management software.

All in one management

Optimize the management of sales agents’ order entry and return processes, from a single device.

Up-to-date content

Easily view catalogues, price lists and data that are always kept up-to-date on product availability.

Sales monitoring

Monitor sales and performance in real time.

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Wholli

A new partnership between brands and wholesalers.

The new exclusive integrated business suite by DS Group for Fashion brands to maximize sales.

For the brand

Wholli allows Fashion brands to optimize stock management from a unified perspective and to generate additional business, displaying sell-out in real time.

For the wholesaler

Wholli allows wholesalers to increase full-price sales by having an “endless aisle” stock, as a qualified on-site presence for the brand.

Bespoke

Cloud-based customizable solutions, to respond to the needs of the brand.

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Our success stories. A team effort

Household Appliances

Digital Order Management Tool

We supported Vorwerk Folletto Italia in its digital transformation process by creating an Order Management tool for Folletto commercial network agents, with significant benefits in terms of increased efficiency of sales process and quality of service.

Fashion

The next-generation touchpoint for buyers

With the aid of our Smart Showroom solution a renowned fashion brand was able to quickly and successfully activate a new contact channel through which they could share the unique experience of remotely presenting and selling new collections with their buyers.

Food & Beverage

Improving promotion and order entry activities

For CDA, a leading distribution consortium in the Italian beverage sector, we implemented Smart Horeca, to improve promotion and order entry activities and facilitate customers and partners in the reordering process, in consulting catalogues and in accessing news and multimedia content.

Fashion

Optimizing and simplifying mobile sales activities

Several fashion brands use the Sales Agents App, our multi-platform and multi-device software, that is designed to support sales agent activities and optimize the management of order entry and return processes.

Travel

The App for travel aficionados

Our App offers customers additional activities and services when purchasing a travel package: managing new bookings, viewing the entire catalogue, integrating with loyalty programs, as well as assistance via chat.

Fashion

Management of points of sale in shopping centres

Thanks to our App, sales assistants assigned to the brand’s point of sale inside a shopping centre can view the product catalogue and availability on their device, as well as track sales and performance.

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