Does your business have the numbers?

The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data. Data Analytics is a priority for investments in any industry sector to monitor various processes, the performance of human capital, demand dynamics and risk factors.

DS Group is a certified Microsoft Gold Partner in Data Analytics and Data Platform.

The advantages of Data Analytics

The evolution of analytics and the importance of measuring

Understanding business trends is based on analysising and interpretating the company’s data assets. Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better analysing their performance.

Improving your sales performance

Anticipate an increase in demand by analysing data on the purchasing behaviour of your customers.

Improving your customer satisfaction

Predict and meet the needs of the individual customer in a short time, improving their customer experience.

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Business Intelligence e Business Analytics

The offering of DS Group in terms of Data Analytics is based on the simultaneous adoption of Business Intelligence and Business Analytics software. Because, in order to distinguish yourself in your own industry, mere data will not suffice, you must also be able to interpret it.

Business Intelligence

BI tools acquire and process large amounts of data to allow companies to:
– improve decision-making processes
– increase operational efficiency
– identify new business opportunities
– identify market trends
– create reports based on KPIs

Business Analytics

Business Analytics give you an overview of your business, including business operations or customer conversions. Thus, BAs allow you to:
– identify weaknesses
– correct problem areas
– notify decision makers of unexpected events
– predict future performance

Power BI by Microsoft

DS Group is specialised in the use of Microsoft’s Power BI platform (leader in Gartner’s Magic Quadrant for Analytics and Business Intelligence Platforms), to transform large amounts of structured and unstructured data into strategic information for the client company.

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Combenia

Take the assisted selling experience to another level.

DS Group supports sales activities through a multi-platform and multi-device solution, which can be integrated with company management software.

Omnichannel approach

Revolutionise your customers’ shopping experience, ensuring continuity between physical and digital channels and offering smooth and consistent interactions, in-store, remote or self-service.

Personalised experience

Put the customer at the centre, offering a tailored experience based on preferences, purchase history and behaviour, to make each customer feel “pampered” and at the centre of attention.

Artificial Intelligence

Empower your sales team with intelligent suggestions. AI analyses customer profile and purchase data to propose the Best Next Action, supporting up-selling, cross-selling and loyalty strategies.

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Distance Sales

The new contact and sales channel.

Distance Sales is a new assisted and customized purchasing dynamics, the best of the shopping experience halfway between a physical store and an e-commerce.

Distance Sales Platform - 1to1 Live Shopping

Convenient and efficient interaction

A new digital selling ceremony for your brand that does not replace but rather supplements what takes place in store. A unique and convenient customer experience.

Endless Aisle

Sales assistants can display the entire catalogue, access additional and digital information and create ad-hoc customer looks.

Personalised suggestions

Thanks to Artificial Intelligence, sales assistants can make personalised suggestions to the customer, enhancing the shopping experience and increasing sales opportunities.

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Artificial Intelligence

Agentic AI. The new era of applied AI.

DS Group accompanies companies in the integration of intelligent, autonomous agents capable of generating real value in business processes.

Agentic AI for business

By 2028, 33% of enterprise applications will integrate autonomous agents and 15% of decisions will be entrusted to them.

Operational efficiency

AI agents automate repetitive tasks, optimise processes and free up resources for activities with greater strategic value.

Accessible to all

Modular, no-code solutions make Agentic AI accessible to every business function, accelerating adoption and fuelling innovation.

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Mobile Solutions

All our expertise at the service of your business.

DS Group are leaders in the design and development of software tailored to each mobile business process.

Sales activities

Our Mobile Solutions enable sales agents to always be present in the most pertinent contact times with customers, both physically and remotely.

On-field operations

The solutions allow on-field personnel to carry out operational activities directly on mobile devices.

Customer oriented

The Mobile Solutions include B2C solutions for end consumers, to manage the relationship and interaction between customer and company.

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Data Analytics

Only what is measured can be improved

The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data.

Driving strategy

Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better promoting their business.

Business Intelligence and Business Analytics

The combination of these two assets optimizes the information needed to reach business objectives, improving customer satisfaction.

Microsoft Power BI

Our Data Scientists are specialized in the use of Microsoft Power BI to transform large amounts of data into strategic information.

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