In order to cater to the performance needs of customers in a tailor-made manner, we offer an integrated use of Artificial Intelligence. Presently viewed as a veritable commodity, AI ensures an increase in competitiveness and a significant ROI. We utilize AI in four main solutions that are suited to various industries: voice recognition, chatbots (intelligent virtual assistants), computer vision and predictive analytics.
Artificial Intelligence is an asset that can increase the competitive capacity of companies with regards to their benchmarks.
There’s no doubt about it. AI is already a fundamental aspect of modern business processes: over 15% of customer relationship services are managed by artificial intelligence software.
Simply take a look at the many digital native companies to see how investments in Artificial Intelligence lead to a significant increase in ROI.
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DS Group creates solutions featuring a speech enabling interface (with natural language) that allows you to create applications that speed up management and data entry activities, facilitating daily user activities.
DS Group helps companies provide automated assistance and support solutions, thanks to intelligent virtual assistants that interact with the user. The interaction envisages a direct response to various requests or the collection of valuable information, which is then shared with physical operators.
DS Group makes the most of the considerable potential offered by computer vision, through the use of sophisticated neural networks, to automate certain human activities, such as object, image and text recognition.
DS Group implements predictive analytics engines to analyse and interpret the amount of data in the company, providing tools that are able to suggest and predict business trends.
Distance Sales is a new assisted and customized purchasing dynamics, the best of the shopping experience halfway between a physical store and an e-commerce.
Convenient and efficient interaction
A new digital selling ceremony for your brand that does not replace but rather supplements what takes place in-store. A unique and convenient customer experience.
Sales assistants can display the entire catalogue, access additional and digital information and create ad hoc looks for the customer.
Payment and delivery
The Distance Sales process ends with online payment and home delivery or pick up at the customer’s store of choice.
A tailor-made solution to cater to customers’ need for efficiency and competitiveness, thanks to the integrated use of Artificial Intelligence.
AI for business
Over 15% of customer relationship services are managed by artificial intelligence-based software.
Investments in Artificial Intelligence result in increased competitiveness and a significant ROI.
Our four main AI solutions are: speech recognition, chatbots (intelligent virtual assistants), computer vision and predictive analytics.
The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data.
Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better promoting their business.
Business Intelligence and Business Analytics
The combination of these two assets optimizes the information needed to reach business objectives, improving customer satisfaction.
Microsoft Power BI
Our Data Scientists are specialized in the use of Microsoft Power BI to transform large amounts of data into strategic information.
DS Group are leaders in the design and development of software tailored to each mobile business process.
Our Mobile Solutions enable sales agents to always be present in the most pertinent contact times with customers, both physically and remotely.
The solutions allow on-field personnel to carry out operational activities directly on mobile devices.
The Mobile Solutions include B2C solutions for end consumers, to manage the relationship and interaction between customer and company.
DS Group supports sales activities through a multi-platform and multi-device solution, which can be integrated with company management software.
All in one management
Optimize the management of sales agents’ order entry and return processes, from a single device.
Easily view catalogues, price lists and data that are always kept up-to-date on product availability.
Monitor sales and performance in real time.