A core element of the business of the future

In order to cater to the performance needs of customers in a tailor-made manner, we offer an integrated use of Artificial Intelligence. Presently viewed as a veritable commodity, AI ensures an increase in competitiveness and a significant ROI. We utilize AI in four main solutions that are suited to various industries: voice recognition, chatbots (intelligent virtual assistants), computer vision and predictive analytics.

All the advantages of Artificial Intelligence

Increasing competitiveness

Artificial Intelligence is an asset that can increase the competitive capacity of companies with regards to their benchmarks.

Don’t become outdated

There’s no doubt about it. AI is already a fundamental aspect of modern business processes: over 15% of customer relationship services are managed by artificial intelligence software.

Increasing ROI

Simply take a look at the many digital native companies to see how investments in Artificial Intelligence lead to a significant increase in ROI.

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4 Intelligent solutions

Voice recognition

DS Group creates solutions featuring a speech enabling interface (with natural language) that allows you to create applications that speed up management and data entry activities, facilitating daily user activities.

Chatbot

DS Group helps companies provide automated assistance and support solutions, thanks to intelligent virtual assistants that interact with the user. The interaction envisages a direct response to various requests or the collection of valuable information, which is then shared with physical operators.

Computer Vision

DS Group makes the most of the considerable potential offered by computer vision, through the use of sophisticated neural networks, to automate certain human activities, such as object, image and text recognition.

Predictive analytics

DS Group implements predictive analytics engines to analyse and interpret the amount of data in the company, providing tools that are able to suggest and predict business trends.

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Distance Sales

The new contact and sales channel.

Distance Sales is a new assisted and customized purchasing dynamics, the best of the shopping experience halfway between a physical store and an e-commerce.

Convenient and efficient interaction

A new digital selling ceremony for your brand that does not replace but rather supplements what takes place in-store. A unique and convenient customer experience.

Endless Aisle

Sales assistants can display the entire catalogue, access additional and digital information and create ad hoc looks for the customer.

Payment and delivery

The Distance Sales process ends with online payment and home delivery or pick up at the customer’s store of choice.

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Artificial Intelligence

An indispensable commodity.

A tailor-made solution to cater to customers’ need for efficiency and competitiveness, thanks to the integrated use of Artificial Intelligence.

AI for business

Over 15% of customer relationship services are managed by artificial intelligence-based software.

Increased ROI

Investments in Artificial Intelligence result in increased competitiveness and a significant ROI.

4 solutions

Our four main AI solutions are: speech recognition, chatbots (intelligent virtual assistants), computer vision and predictive analytics.

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Data Analytics

Only what is measured can be improved

The offering of DS Group also includes the most advanced Data Analytics tools, to acquire and process company data.

Driving strategy

Through Data Analytics processes, DS Group provides customers with reports and indicators that aid them in better promoting their business.

Business Intelligence and Business Analytics

The combination of these two assets optimizes the information needed to reach business objectives, improving customer satisfaction.

Microsoft Power BI

Our Data Scientists are specialized in the use of Microsoft Power BI to transform large amounts of data into strategic information.

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Mobile Solutions

All our expertise at the service of your business.

DS Group are leaders in the design and development of software tailored to each mobile business process.

Sales activities

Our Mobile Solutions enable sales agents to always be present in the most pertinent contact times with customers, both physically and remotely.

On-field operations

The solutions allow on-field personnel to carry out operational activities directly on mobile devices.

Customer oriented

The Mobile Solutions include B2C solutions for end consumers, to manage the relationship and interaction between customer and company.

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Sales Agents App

Support for your mobile sales activities.

DS Group supports sales activities through a multi-platform and multi-device solution, which can be integrated with company management software.

All in one management

Optimize the management of sales agents’ order entry and return processes, from a single device.

Up-to-date content

Easily view catalogues, price lists and data that are always kept up-to-date on product availability.

Sales monitoring

Monitor sales and performance in real time.

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Wholli

A new partnership between brands and wholesalers.

The new exclusive integrated business suite by DS Group for Fashion brands to maximize sales.

For the brand

Wholli allows Fashion brands to optimize stock management from a unified perspective and to generate additional business, displaying sell-out in real time.

For the wholesaler

Wholli allows wholesalers to increase full-price sales by having an “endless aisle” stock, as a qualified on-site presence for the brand.

Bespoke

Cloud-based customizable solutions, to respond to the needs of the brand.

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